Frequently asked questions

What is AORA?

AORA is a health and wellness space being developed in El Paso, with two distinct journeys: private recovery suites and vitamin therapy.

Is AORA open for appointments?

AORA is preparing to open. Contact the team to confirm current information before travelling. Online information is not an appointment confirmation.

Do I have to book both journeys?

No. Whole-person wellness and vitamin therapy are independent journeys. Choosing one does not enroll you in another.

At AORA for a recovery suite visit?

Plans include two private recovery suites with sauna, cold plunge and vitamin C shower, available as 30- or 60-minute visits. Ask the team what has been confirmed and how to prepare.

Can I install the member app without an app store?

Yes. Open the member app in a supported browser and add it to your home screen. Your account uses your full name, mobile number, and verified email. Notifications require separate permission.

How do I book?

Online reservations are not open yet. When booking opens, the Reservations area will show available services and times. A future request will be confirmed only when the app explicitly shows Confirmed.